Shipping policy

Shipping & Delivery

Fast Processing, Reliable Delivery

We process every order within 1–3 business days, so your Touch & Go Hair Concealer is on its way fast.

Estimated Delivery Time (Australia): 5–14 business days from dispatch.

We know waiting isn't fun — that's why we partner with trusted logistics carriers to get your order to you as reliably as possible, with tracking provided every step of the way so you always know where your package is.

Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package from our warehouse to your door.

Customs & Duties
Occasionally, international shipments may be subject to customs inspection or local fees. This is rare (under 5% of orders) and, if applicable, is the responsibility of the recipient.

Delayed Orders
If your order hasn't arrived within the estimated window, reach out to us at zyraveil@protonmail.com — we'll track it down and make it right.